How It Works
Hoop Help
Welcome to the HoopDee Hoop help page. Here you’ll find tips, troubleshooting, and best practices to get the most out of your HoopDee Hoops with both iPhone and Android devices.
Before you begin, ensure you have the latest version of the app downloaded on your phone. You can download the free app here.
What's in the box?
- 6 Hoops
- 1 Quick Start Guide
(That's all you need to get started with your smartphone! No batteries or chargers required - yay!)
Hoop Care and Info
HoopDee Hoops are waterproof, dishwasher safe, and built to last. They can withstand temperatures from -25°C to 70°C (-13°F to 158°F). DO NOT MICROWAVE YOUR HOOPS.
- Food safe: Made with safe materials, though not intended for use as dishware.
- Child safety tested: While they’ve passed safety standards, Hoops are designed for adult use only.
- Radiation-free: Hoops are passive devices that never emit radiation on their own. They only transmit radio waves when briefly activated by an external NFC reader (like your smartphone).
- One size fits all: Hoops are designed to stretch and fit nearly every sized bottle on the market.
Why HoopDee Hoops?
Need assistance with our app?
Do you want to delete your HoopDee account? If so, please submit this form.
STILL HAVING ISSUES?
Life with babies is a lot to juggle. Our support team is here to resolve your issue quickly—just reach out.
How to get in touch:
info@getHoopDee.com
Expected response time: 1-2 business days
Helpful links:
• Download the free HoopDee app